FAQ

How big is Central Park?
The area of Central Park is 843 acres or 6% of the total area of Manhattan Island.

Do i have to make reservation or can i buy ticket on the spot?
Reservations are required. They help us determine the number of guides we need to ensure that our groups remain manageable and enjoyable.

How far in advance can I book?
To maximize your chances of getting the day and time you prefer, please buy your tickets well in advance.

What's your cancellation policy?
We have 24 hours notice cancellation policy for public tours, and 48 hours notice cancellation policy for private tours.

What happens if it rains on the day of the tour?
If the weather is bad on the day/time of the tour you will be offered reschedule or full refund.

What forms of payment are accepted?
You can pay using VISA, MasterCard, Discover, American Express credit and debit cards, or using Paypal.

Is my credit card safe?
Booking on CentralParkDiscovery.com is 100% safe! All information is encrypted and transmitted without risk using a Secure Sockets Layer (SSL) protocol. SSL encrypts your personal information such as your password, address and telephone number, and your credit card is available only to you and the credit card companies. We do not save any of your credit card information in our database They are directly sent to the payment gateway for the transaction.

Do you offer group discounts?
Yes, we offer discounts for groups 12+ people. Use this group rates form to get a quote for your group.

Do you offer a school/student discounts?
We do not offer discounted student tickets to individuals. However we do for school groups of 12+ people, use this group rates form to get a quote for your school/student group.